si77 Privacy Policy
Here is si77's complete and transparent policy on how your personal information is collected, used, and kept secure.
Introduction and Applicability
General Introduction
si77 ("we", "our") operates a reliable online gaming and betting platform for users in Bangladesh. This Privacy Policy ("Policy") explains how we collect, store, use, and, where necessary, share your personal information with third parties.
By using si77's website, mobile interface, and any related digital services, you are considered to have accepted the terms of this Policy. If you do not agree with this Policy, please do not use our platform.
This Policy applies to all users located in Bangladesh — whether registered members or guest users. Only those aged 21 or above may open an account and use services on the si77 platform.
What Information Is Collected
We may collect the following types of information:
- Identity Information: Full name, date of birth, national identity card number, or passport details.
- Contact Information: Email address, mobile number, and residential address.
- Financial Information: Payment method details such as bKash, Nagad, Rocket account numbers, or bank account information — for transaction verification purposes.
- Device and Technical Information: IP address, browser type, operating system, cookie data, and login time.
- Gaming and Transaction Information: Bet history, deposit and withdrawal records, and bonus usage details.
- Communication Information: The content of your conversations with us via live chat or email.
How Information Is Collected
We collect information both directly and automatically:
- At Registration: Information you provide when creating an account.
- During Transactions: Information received during deposits, withdrawals, or bonus claims.
- Cookies and Tracking Technologies: Cookies are used to analyze your browsing behavior on our platform.
- Through Third Parties: Information received from trusted partners for identity verification or fraud prevention.
Purpose of Information Use
How We Use Your Information
si77 uses your personal information only for lawful and transparent purposes. These include:
- Managing your account and ensuring service delivery.
- Processing transactions — including deposits, withdrawals, and bonus distribution.
- Age and identity verification — as part of the KYC process.
- Preventing and detecting fraud, money laundering, and other illegal activities.
- Providing a personalized gaming experience based on your preferences.
- Informing you about si77's promotional offers, bonuses, and updates (if you have opted in).
- Providing customer support — in particular through 24/7 live chat.
- Improving platform security and resolving technical issues.
- Monitoring user behavior under the responsible gaming policy.
Information Sharing and Third Parties
si77 does not sell your personal information. However, information may be shared with trusted third parties in certain circumstances:
- Payment Processors: With bKash, Nagad, Rocket, and bank transfer service providers to complete transactions.
- Identity Verification Services: With trusted partners to complete the KYC process.
- Technology Partners: With software service providers required for platform operations — under strict confidentiality agreements.
- Legal Obligations: In response to valid requests from legal authorities, where required by law.
Before sharing information with third parties, we ensure they comply with data protection standards equivalent to those of si77.
Data Security and Retention
Security Measures
si77 uses industry-standard security technologies to protect your information. Our technical and organizational security measures include:
- SSL (Secure Socket Layer) encryption — all data transmitted between your browser and our servers is encrypted.
- Secure data servers — with limited and controlled access.
- Regular security audits and system reviews.
- Two-Factor Authentication.
- Fraud detection software and real-time monitoring.
However, it is not possible to guarantee that data transmission over the internet is completely secure. While we are committed to providing the highest level of protection, complete security cannot be guaranteed. It is your responsibility to keep your account password confidential.
Data Retention Period
We retain your information only for as long as it is necessary or legally required. Generally:
- Account information: For the duration the account is active and for the legally required period after closure.
- Transaction records: For the period specified under financial regulations.
- Communication records: For a defined period for dispute resolution and service improvement.
Once the retention period has ended, data is securely deleted or anonymized.
Your Rights and Cookie Policy
User Rights
As a user of si77, you have the following rights:
- Right to Access: The right to request information about what data we hold about you.
- Right to Rectification: The right to request correction of any inaccuracies in your information.
- Right to Erasure: The right to request deletion of your information in certain circumstances.
- Right to Restrict Processing: The right to request that processing of your information be limited in certain cases.
- Right to Opt Out of Marketing: The right to opt out of promotional communications.
To exercise any of the above rights, email [email protected] or contact our 24/7 live chat. We will aim to respond within 30 business days.
Cookie Policy
Cookies are small text files stored on your device that help our platform remember your preferences. si77 uses the following types of cookies:
- Essential Cookies: Required for the basic functionality of the platform, such as maintaining login sessions.
- Functional Cookies: For remembering your language preferences and other settings.
- Analytics Cookies: For reviewing platform usage in order to improve services.
You can disable cookies by changing your browser settings. However, disabling certain essential cookies may cause some platform features to not work properly.
Protection of Minors
si77 strictly follows a 21+ age policy. We do not intentionally collect information from anyone under the age of 21. If we become aware that a minor has provided information, that information will be deleted immediately and the associated account will be closed.
If you believe a minor is using si77, please contact us.
Policy Changes and Contact
Notice of Policy Changes
si77 reserves the right to change or update this Privacy Policy from time to time. For any significant changes, we will:
- Update the date on this page.
- Send a notification to your registered email.
- Display a clear notice on the platform where necessary.
Continued use of si77 after any changes will be considered acceptance of the revised Policy. It is recommended that you always read the latest version.
Other Important Points
International Data Transfers: si77 serves users based in Bangladesh. In some cases, data may be processed on servers located in other countries. In such cases, we ensure that applicable international data protection standards are followed.
External Links: If our platform contains links to third-party websites, si77 is not responsible for the privacy policies of those sites.
Responsible Gaming: We analyze user behavior to ensure responsible gaming. For more details, visit our Responsible Gaming page.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
For more information, visit our Terms and Conditions and About Us pages.