❓ Frequently Asked Questions
Frequently Asked Questions About si77
From accounts to payments, bonuses to security — find simple and detailed answers to all your questions about si77 here.
Whether you have questions before joining si77 or while using it, we have brought together the answers on this page. Get clear information below on opening an account, depositing with bKash or Nagad, fast withdrawals, using the welcome bonus, and cricket betting. If you cannot find the answer to your question, our 24/7 live chat support is always ready.
Account and Registration
Questions about opening an account and logging in
To open an account at si77, you need an active mobile number, a valid email address, and your full name. The registration process is done entirely online and takes just a few minutes. You must be at least 21 years old.
No. Under si77's rules, each user may operate only one account. Creating multiple accounts is prohibited, and if detected, all associated accounts may be closed.
Click the "Forgot Password" option on the login page. Enter your registered email or mobile number and a verification code will be sent to you. Verify the code and set a new password. If you have trouble, 24/7 live chat support is available.
The identity verification (KYC) process ensures the security of your account and prevents fraudulent activity. Verification is completed by uploading a photo of your national ID card or passport. It is also required to access withdrawal services.
Deposits and Withdrawals
Questions about payments and transactions
Deposits from bKash to a si77 account are generally instant — in most cases completed within a few seconds to a few minutes at most. There may be a slight delay during peak banking hours, but this is rare.
To deposit at si77 using Nagad, go to the cashier section, select Nagad, send the amount to the specified payment number, and submit the transaction ID. The minimum deposit amount is ৳200. Deposits are credited instantly.
Approved withdrawals from si77 are generally completed within 1 hour. Fast processing is ensured when your account verification is complete and all conditions are met.
The minimum withdrawal amount at si77 is ৳1,000. The maximum limit depends on your VIP level and payment method. KYC verification must be completed before withdrawing.
si77 does not charge any deposit or withdrawal fees of its own. However, your mobile banking service (bKash, Nagad, Rocket) or bank may apply its own charges, which are entirely subject to that service's own policies.
To deposit via bank transfer, get the bank details from the cashier page, transfer the specified amount, and submit the reference number or transaction slip. Bank transfers may take slightly longer to process. Minimum deposit is ৳200.
Games and Rules
Questions about games, betting and how to play
si77 offers slots, live casino games (such as Baccarat, Roulette, Blackjack, Dragon Tiger), Dragon Tiger, Mines, cricket betting, fishing games, and many more. Games from well-known providers including Pragmatic Play, PG Soft, JILI, and Spribe are available.
To bet on BPL matches, go to the cricket section of si77, select an ongoing or upcoming BPL match, and choose your preferred market (such as Match Winner, Top Batter, Over/Under). Enter the amount on the bet slip and confirm. Live betting is also available.
Yes, si77 is fully mobile-friendly. Open the site in any browser on an Android or iOS smartphone — no app installation is needed. All games, deposits, withdrawals, and live chat can be used from mobile.
RTP is the theoretical payout percentage of a game — a mathematical estimate of how much money may be returned to players on average for every ৳100 wagered over the long term. It is not a guarantee, but rather an average across millions of spins. si77 ensures fair play.
In si77's live casino section, you can enjoy real-time games with professional dealers at Evolution Gaming and Ezugi tables. Some tables also have Bengali-speaking hosts. The interface can be used in Bengali.
Bonuses and Promotions
Bonuses, offers and VIP benefits
After creating a new account, a 120% bonus is automatically added on the first deposit, up to a maximum of ৳15,000. For example, depositing ৳1,000 earns an additional ৳1,200 bonus. A 25x wagering requirement must be completed to withdraw the bonus.
The wagering requirement is the amount you must wager before withdrawing a bonus. The welcome bonus wagering at si77 is 25x — meaning if you receive a ৳1,000 bonus, you must place a total of ৳25,000 in bets before withdrawing. These bets can be placed using the bonus balance.
No separate application is needed to join the VIP program at si77. You are promoted to Bronze, Silver, Gold, or Platinum level based on your regular gaming activity. Weekly cashback benefits increase at each level.
Weekly cashback rates in the si77 VIP program vary by level — Bronze: up to 0.2%, Silver: up to 0.4%, Gold: up to 0.6%, Platinum: up to 0.8%. Higher levels come with more benefits and special offers.
Bonus balance can generally be used on most slots and casino games. However, certain games or live tables may be excluded from bonus wagering. It is a good idea to read the terms and conditions of each promotion — if in doubt, ask via live chat.
Security and Responsible Gaming
Security, privacy and responsible gaming
Yes. si77 uses SSL encryption to keep all transactions and personal information secure. Your payment information is not shared with third parties. The platform ensures fair play and regular system audits are conducted.
No. si77 is for people aged 21 and above only. Age is verified during registration and creating an account for minors is strictly prohibited. Responsible gaming is at the core of our policy.
Yes. si77 offers a self-exclusion or temporary break feature. By contacting support via live chat or email, your account can be closed for a specified period or permanently. We respect this decision.
Gaming addiction is a serious matter. Support information is available on si77's responsible gaming page. If you or someone you know is struggling with addiction, contact our support team — we can provide referrals to specialist organisations.
si77's support team provides assistance in Bengali via live chat 24 hours a day, 7 days a week. You can also contact us by email: [email protected]. For a quick resolution to any issue, live chat is the most effective option.
Still have questions?
Our expert support team is always ready — contact us via live chat in Bengali 24/7 or by email.